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Salesforce Everywhere

Category Archives: Salesforce administration

Salesforce Certified Administrator – Spring ’18 Release Exam

29 Sunday Apr 2018

Posted by Mani in Salesforce admin exam, Salesforce administration, Uncategorized

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Salesforce Certified Administrator - Spring '18 Release Exam

Please find the release notes link below:

https://releasenotes.docs.salesforce.com/en-us/spring18/release-notes/salesforce_release_notes.htm

Q1

Q2

Q3

Q4

Q5

Q6

Extract Controlling and Dependent picklist values

01 Friday Apr 2016

Posted by Mani in Salesforce administration, Salesforce Configuration, Uncategorized

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controlling picklists, dependent picklists, extract controlling and dependent picklist values

If you ever want to print or extract Controlling and Dependent picklist values, you can use the solution highlighted by Kenny Jacobson: 

here is the link

I had to use it in my current project to check the field dependencies for 2 picklist fields and make modifications accordingly.

Salesforce Admin Certification(WI16)

04 Friday Dec 2015

Posted by Mani in Salesforce admin exam, Uncategorized

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salesforce admin certification

I cleared my Salesforce Admin certification(WI16) last week and here are few tips from my side to prepare for the exam:

  1. I used salesforce-qa document, which I got it when I googled to find out the study materials for the exam and it covers the topics given in the study guide (except SalesforceA and Salesforce1, interestingly I didn’t get any questions from those topics).
  2. Then, I started going through the questions given in the site from Part 1-Part 10 and there are about 1000 questions. I didn’t get majority of these questions on my exam though from these dumps, it has helped me to understand the nature of questions that can be asked for the exam. I have got around 20 questions from these dumps.
  3. After finishing the exam, I found out this Admin-201-Certified-Administrator-notes which is gud too.

Here is the study guide and let me know if you have any questions about the exam.

P.S: Recently, I have gone through this post http://www.merivisblog.com/study-salesforce-admin-exam/ and thought of sharing it, as it could be useful to pass the exam.

There is a nice article by Ben on how to pass your Salesforce certification and here is the link

Tip#14: Updating blank values using Data loader

17 Saturday Oct 2015

Posted by Mani in Salesforce administration, Salesforce Migration

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APEX Data loader, Data loader, Update null value

Recently, I had a requirement to update a field with NULL value using APEX Data loader.

There is a setting in Data Loader that allows for updating a field with a NULL value and it’s as follows:

1. Launch Data Loader
2. Select Settings
3. Check box – Insert Null Values.

Then, follow the below procedure:

1. Export the data – include id and Field that should be changed to blank.
2. Delete data contained in column that should be returned as NULL (no values).
3. Save new .csv with new name to avoid overwriting Data Export in Step 1 of this sample process.
4. Run Data Loader Update using new file with Blank values.

Sharing is fun!

Incorrect User Name/Password error

07 Tuesday Apr 2015

Posted by Mani in Salesforce administration, Salesforce Configuration

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Invalid username or password, Username or password error

Issue:

Last week, I faced a strange issue when I worked for one of the client and 2 of their users were not able to login into Salesforce. They were getting incorrect user id/password error though they tried with the correct user name and password.

Analysis:

Raised Reset Password request and they changed the password by following the instructions given in the email sent by Salesforce. Then, they logged out and tried log back in with the correct user name & password, system didn’t allow them to get into it. It has thrown incorrect user id/password error.

Strangely, the login history didn’t show anything for userid/password error (the login attempts user tried after the password reset).

I tried logging into Salesforce using their logins in my machine and I have got the same user id/password error even with the correct credentials.

Solution:

I raised a case with Salesforce and they have shared the following Knowledge article:

https://help.salesforce.com/apex/HTViewSolution?urlname=Troubleshoot-log-in-issue-Invalid-username-or-password&language=en_US

The issue in our case was that the user name created for those 2 users in question were having trailing spaces at the end of the username. After we corrected the username and set the new password, they were able to login into Salesforce successfully.

Your comments are most welcome.

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